Most organisations are investing in AI while leaving their operating models untouched. They're layering new technology onto existing structures, processes, and ways of working designed for a different era, then wondering why their AI transformation falls flat.
Right now, there is a gap between the promise of AI and value it’s actually delivering. I believe it’s because we are treating AI as a technology challenge, rather than one focused on people and organisations. Companies need a top-down AI strategy (big bets) and essential bottom-up AI adoption activities (capability building), but they lack efforts focused on AI augmentation and redesigning the work itself.
Strategic Advisory
AI is only as good as the operating model it lands in
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AI is only as good as the operating model it lands in ***
In the Age of AI, we are moving from a world where companies source human labour for specific job descriptions, to one where they cultivate and orchestrate productive capability in all its forms: permanent employees, contractors, fractional experts, AI agents, and everything in between. AI is essentially a new form of labour that needs to be managed alongside human workers.
To meet this moment, we need to redesign the operating model holistically across organisations. No single function can solve it alone. And this will demand a level of creativity, collaboration, and ingenuity rarely seen in corporate environments. Change is hard, and it will take longer than most leaders expect. But it's what's required if we're going to make the most of both human and AI capabilities.
I work with senior leaders navigating this shift.
Sometimes that means helping them see what's coming and what it means for their function.
Sometimes it means rolling up sleeves to redesign operating models, workflows, and team structures.
Often it's both.
let’s talk about how I can support you and your team
Fractional Advisory
How to work with me
You're building or implementing AI solutions and need someone who understands both technology and people to navigate complex challenges and drive strategic initiatives forward. I embed myself in your team, bridging the gap between AI capabilities and human needs without the cost of a full-time hire.
Project-based consulting
You need an operating model design expert to tackle an AI-related challenge, whether it's landing your product with enterprise clients, designing your AI adoption strategy, or preparing your organisation for the future of work. I bring deep expertise to solve complex problems and deliver results within defined timeframes.
Strategic hourly
You need someone you trust to act as a sounding board and give you no-BS feedback, clear advice, and strategic guidance as AI challenges arise. I help you make better decisions faster, whether you're refining your go-to-market approach, navigating organisational changes, or planning you own next strategic move.